Some retailers show a crossed-out “original” price that the item was not actually sold for. That false original price makes the sale price look like a bigger discount than it really is. If you bought one of these falsely discounted products, you may be able to seek compensation.
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Janove PLLC is investigating retailers that advertise discounts off “original” or “regular” prices that may not be real.
A discount only means something if the original price is one the store actually charged. Some retailers show a crossed-out price the item almost never sold for, or run a “limited-time” sale that starts over the day it ends. Shoppers think they’re getting a deal, so they may spend more than they planned or buy things they would have skipped.
California law generally doesn’t allow a store to advertise a former price unless that was the going price for the item at some point in the three months before the ad. California’s consumer protection laws also let shoppers seek money back when a deal they paid for wasn’t real.
If you bought a product that is always on “sale,” tell us about it using the form. Keep your receipt or order confirmation if you have it.
A common sign is a sale that never ends. If an item shows the same discount every time you visit, or a “limited-time” offer starts over right after it expires, the crossed-out price may not be one the store really charged. You don’t need to prove that yourself — tell us what you saw and we’ll look into the store’s pricing.
No. These cases are about the price you paid, not the quality of the product. If a store made you believe you were getting a bigger discount than you really were, you may have paid more than you otherwise would have, even if you still like what you bought.
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No. You do not pay anything out of pocket. We only get paid if we win or settle your case. Our fee comes from a successful result, not from you.
A class action is when one or a few individuals sue a company and seek to represent all the others who have also been harmed by that company.
It is hard to predict. It usually takes at least a year, even if a case settles quickly. Many class actions take years to resolve.
The class representative serves the interests of everyone who has been similarly affected by a company’s harmful behavior. If you become the class representative:
If a class action successfully settles or reaches a judgment, class members who qualify may be entitled to some kind of payment. But every case is different, and not all result in financial recovery. We cannot promise any particular outcome.
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Prior results do not guarantee a similar outcome.
